The world of fleet management solutions can be quite confusing nowadays. There’s simply so many brands, systems and devices one can choose from! Well, Mapon is here to help with our professional ethic and personal approach.
That's right! You will have your own consultant who will advise you on the best solution for your specific business and needs. It doesn’t matter whether you have a smaller trade with a more specific business focus, such as a scooter rental or forestry and agriculture business; or a large shipping company with hundreds of trucks and trailers – our advisors will guide you through the hard choice of finding the best solutions, system and hardware most suitable for you and your business.
You also won't have to worry about setting up devices, their configuration and installation. We have a team of professional and skilled technicians, based in various regions making sure that we can reach any of our clients anywhere, and install the hardware in a really short time span.
Our business relationship doesn’t end with delivering the product and solution to the client. It continues with sharing our knowledge and teaching our clients how to use our system and devices, so they would get the best results and their business would grow. If needed, our client consultants and support team representatives can organize training sessions at our office, or come and visit you – even if you live abroad.
No worries, if all the technical information or using the system or hardware might seem confusing at first; or if something breaks down. Our customer support team will help you through phone, e-mail or even in person. Our advanced support ticket system ensures that no emails or phone calls are missed and left unanswered. You can reach our support team during any workday, from 8AM till 6PM, and they’ll dive into the problems right away. Whatever the issue or challenge, they have the tools, and the know-how to deal with it.
Mapon offers a wide range of integrations to send and receive fleet data from external systems. We have implemented numerous integrations with leading IT systems in the transport and logistics industry. We can also provide special integrations with other companies and our partners’ systems, as well as custom integrations with accounting and warehouse systems. Anything is possible, some custom solutions just take more planning and resources – we analyze custom integration needs case by case.